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Prospective Residents
Where can I get information on your available properties?
How do I view your available properties?
What do I do if I am interested in leasing a property through Birch Management?
Who must fill out an application?
Why must all adults fill out an application?
What is your application fee?
I am a student or do not have enough income to qualify for a property, can I still lease one of your properties?
Why does my guarantor have to fill out an application?
What do I need to submit with my application?
What do I do if there are things that I want done to the property before I lease it?
What happens if the items I list on the Application Contingency form are denied?
What factors do you use in determining if my application is approved?
How much can I qualify for?
How long does it take to process my application?
After my application is approved, what do I do?
How long are your leases?
What does your lease say?
Do you accept pets?
Do I need Renters Insurance?
How do I turn on utilities?
What am I responsible for as a resident?
What do I have to pay prior to moving in?
How can I pay rent after I move in?
What happens if I bring in an application if there is already an application submitted on the property?
How much security deposit is required?
What do you do with my security deposit?
When is rent due?
When are new properties posted?
What if my application is denied?
Can I get more information about the neighborhood that I am interested in?
How quickly can I move in after my application is accepted?
Where can I get information on your available properties?
Information on our properties can be found on our website www.thebirchcompanies.com, on our Property Availability Flyer available outside our office 24 hours a day, or by calling us at 336-288-6997. We can e-mail or fax to you a copy of our available properties. Information is also available from your local REALTOR.
How do I view your available properties?
We allow prospective residents to view our vacant properties by checking out a key and visiting them. Please visit our office at 1118 Grecade Street during business hours (M-Th 8:30-5:00, F 8:30-4:00) to check out a key. You will need the following in order to check out a key:
- $25 cash refundable key deposit
- Government issued ID
- Credit or Debit card, to secure charges in case the key is not returned or the property is damaged
What do I do if I am interested in leasing a property through Birch Management?
All applicants must view the interior of the property that they are interested in leasing prior to submitting an application. The property must be accepted on "as is" basis except when an owner has approved repair of specific items on the Application Contingency Form.
Who must fill out an application?
Each adult (husband and wife) planning to occupy the property must fill out an application.
Why must all adults fill out an application?
Every adult who resides in the property must be listed on the lease to have a legal right to occupy the property. We must verify the suitability of everyone on the lease.
What is your application fee?
Our application fee is $50 per applicant.
I am a student or do not have enough income to qualify for a property, can I still lease one of your properties?
Yes, however we would require you to secure a suitable person to guarantee the lease. The guarantor would also be responsible for completing an application and paying the application fee. View a sample of our Guarantor Form.
Why does my guarantor have to fill out an application?
Just like our residents that do not need a guarantor, we must evaluate the credit worthiness of all involved in our leasing process.
What do I need to submit with my application?
- Valid government issued identification
- Social security card, or proof of a valid number
- Your most recent pay stub, or other verification of your income
- Proof of proper immigration status, if not a US citizen
- $50 non-refundable application fee in the form of cash or money order
What do I do if there are things that I want done to the property before I lease it?
After viewing a property, if there are repair items that you want addressed you can request these items on our Application Contingency form. This form then becomes a condition of the Residential Rental Contract (our lease). Sufficient time must also exist prior to your desired move in date to complete these items. The owner reserves the right to seek an increased monthly rental rate if the requests submitted are in excess of $200.00. Download a copy of our application contingency form.
What happens if the items I list on the Application Contingency form are denied?
Should the items you list on the Application Contingency form be denied, we will contact you to inform you of the denial and ask for your instructions on how to proceed with your application. Should you still wish to lease the property, we will proceed with the additional steps necessary to process your application.
What factors do you use in determining if my application is approved?
First and foremost, we operate in strict compliance with all Fair Housing Guidelines. After receiving an application we investigate each of the following:
- Rental / Ownership History
- Credit Report
- Criminal Report
- Income Verification
How much can I qualify for?
Typically, we require monthly household income of applicants to be four times the lease payments. In other terms, your lease payments can be approximately 25% of your gross monthly income.
How long does it take to process my application?
Typically, we can fully process your application within 2 business days.
After my application is approved, what do I do?
We will contact you as soon as possible to let you know that you have been approved. Then you will have 3 business days to sign the lease and pay the security deposit to secure your new home. This payment must be made in the form of certified bank check or money order. No personal checks or cash are accepted.
How long are your leases?
Most of our leases are for a minimum of 12 months; however, we do entertain offers for other terms, as determined by our owners. At the end of the initial term, the lease will revert to a month to month tenancy unless otherwise agreed.
What does your lease say?
View a sample of our lease.
Do you accept pets?
We accept pets on a case by case basis as determined by the owner of the property. All pets must be listed in the lease. There is a onetime non-refundable pet fee of $250 per pet. Any damage done by the pet is the responsibility of the resident. All pets must be registered and immunized in accordance with local ordinances. At the end of the lease the resident must provide proof of a flea treatment from a licensed exterminator. No pets can be tied on the property. Several breeds of dogs will not be accepted under any circumstances. Among the breeds we do not permit are German Shepherds, Dobermans, Pit bulls, Chows, Rottweillers, mixed breeds of those mentioned above, or any other breed that may be deemed vicious in our sole discretion.
Do I need Renters Insurance?
Yes, our residents are solely responsible for insuring their own personal property that is located or stored upon the property leased. Any loss from the risks of damage, destruction or loss resulting from theft, fire, storm and other hazards and casualties are your sole responsibility.
How do I turn on utilities?
Unless provided for in the lease, the resident is responsible for placing all utilities in their name and pay all utility bills due for services to the premises for which resident is responsible. At the termination of the lease the resident is responsible for having all utilities services disconnected and must submit receipts for water bills. Please see the Utilities section of our website for utility contact information.
What am I responsible for as a resident?
Typically, all residents are responsible for :
- Securing all utilities for home, unless otherwise provided
- Lawn care, unless otherwise provided
- Changing the furnace/air conditioning filters regularly
- Minor repairs to your home, including, but not limited to, to replacing light bulbs and clogged drains
- Changing the smoke detector batteries during tenancy (these are new when you move in)
- Pest control
- Complying with all Homeowner Association Rules
- Following the terms of your lease - View a Sample Lease.
You are responsible for paying the security deposit within 72 hours of application acceptance. You will pay the first month's rent at the time you pick up the keys prior to occupancy. Should you move in three days prior to month end, you will also be responsible for paying the following months full rent.
How can I pay rent after I move in?
Rent can be paid by check or money order until the fifth of the month. After the 5th of the month we will only accept rent in the form of certified funds. Additionally, late payments must include the late fees or they will not be accepted. We also offer direct draft of your checking account, at no additional fee. Please click here for a copy of our ACH authorization form.
What happens if I bring in an application if there is already an application submitted on the property?
All applications are accepted and processed on a first come-first served basis. Due to our fiduciary relationship to the owner, if more than one application is submitted before approval of an application we are required to select the highest rated application. In this situation only, those applications not approved will be refunded their application fee or it can be applied to another one of our properties.
How much security deposit is required?
We do require a security deposit. Usually the security deposit is the same as one month's rent. There may be exceptions to the amount of the security deposit required. After your application is approved you have up to 3 business days to pay your security deposit and sign the lease to secure your new home. This must be paid by certified bank check or money order.
What do you do with my security deposit?
All security deposits are held in strict accordance with the NC Tenant Security Deposit Act.
When is rent due?
Rent is due on the 1st of the month and late on the 6th. Rent must be in our office by the end of the business day on the 5th of the month. If you pay rent after the 5th of the month there is a late fee that is assessed equal to $15, or 5% of your total rent, whichever is greater. Any current month rental payments received after the 5th of the month must be in the form of a certified check or money order; no personal checks will be accepted after the 5th.
When are new properties posted?
Our website is updated continually to reflect our current inventory of homes. Typically, new properties are added each Friday. View available properties.
What if my application is denied?
In the event your application is denied, we make every effort to contact you promptly regarding the denial and we will mail you a letter regarding the denial. If denied, you can request a copy of your credit report that we can email or fax to you.
Can I get more information about the neighborhood that I am interested in?
View our Community Information Page
How quickly can I move in after my application is accepted?
Typically, we can have your home ready to move into within 24 business hours after approval of your application if there are no required repairs. If there are repairs that you requested, the time frame for these will be handled on a case by case basis.
